Can I buy Happy Planet Products online?

Happy Planet products are made fresh and do not contain any preservatives – since most of our products need to be kept refrigerated to maintain the high quality you expect, only certain products are available for sale online: - 946 ml Unchilled Organic Juices – available at www.well.ca and www.amazon.ca. Another way to get Happy Planet products delivered right to your door is through these home delivery services: www.SPUD.ca or www.greenearthorganics.ca

Where can I buy Happy Planet products?

Our products can be found at most major grocery retailers and natural health food stores across Canada – please visit the Store Locator on our website to find one near you. Simply enter in your city or postal code to see a list of stores that carry our products by product category.

Where can I buy Happy Planet Creamery products?

Happy Planet Creamery product are available mostly in BC. They can be found at Natural Food stores such as Choices Market, Whole Foods Markets and in many independent retailers. To find the store nearest to you contact us at: hellocreamery@happyplanet.com

Can I visit the Happy Planet Creamery Farms?

Our farmers are very busy running the daily business of a small family farm every day. They will open their door and allow visitors on specific days. If you wish to be on the invitation list, please send us an email: hellocreamery@happyplanet.com

Do Happy Planet products have non-GMO verification?

We know that the non-GMO issue is important for our customers ( it is for us too!) and so we make every effort to ensure that the all-natural, premium ingredients we source for our products are non-GMO. To this end we have managed to achieve non-GMO verification for a number of our products, and are trying to extend this across the range. Happy Planet products which have been verified as non-GMO are: 100% Pure Orange Juice; Blackberry, Boysenberry & Blackcurrant Fruit Smoothie; Coconut & Pineapple Smoothie; Extreme C Fruit Smoothie; Extreme Energy Fruit Smoothie; Extreme Green Fruit Smoothie; Go Nuts! Coffee Nutmilk Smoothie; Mango & Passionfruit Smoothie; Mango & Peach Juice; Organic Strawberry & Banana Juice; Organic Valencia Orange Juice; Pomegranate & Blueberry Juice; Raspberry & Cherry Smoothie; Creamy Vanilla Clean Protein Smoothie; Banana & Cashew Clean Protein Smoothie; FairTrade Chocolate & Coconut Clean Protein Smoothie. Our Happy Planet Creamery milks are also non-GMO certified. For more information, click here.

CAN CONSUMERS WITH FOOD ALLERGIES CONSUME YOUR PRODUCTS?

Consumer safety is our highest priority, so to know if a specific product contains an allergen (i.e. treenuts, dairy, wheat) always check the allergen statement on each product, which can be found near the nutrition facts panel. Also, many of our products are produced in facilities and on shared equipment that also process products containing treenuts, dairy and/or wheat. We also have extensive allergen management protocols in place to help ensure that ingredient cross-contamination does not occur, but anyone with allergies should always consult a doctor before introducing a new food. If you have any additional questions about a product, please e-mail happy@happyplanet.com or call us 1-800-811-3213.

IS HAPPY PLANET A CANADIAN COMPANY AND WHERE ARE THE PRODUCTS MADE?

Absolutely… Vancouver-born Randal Ius has been passionate about making food & juice that make you feel good since he co-founded Happy Planet in 1994. We are a proudly Canadian company based in Burnaby, BC, and almost all Happy Planet products are made locally in BC and Ontario, right here in Canada. Being raised in a food loving family and himself passionate about natural food, Randal always wanted to do for dairy what he did for juices, smoothies and fresh soups. And that's why we teamed up with the best farmers dedicated to organic and sustainable practices. In the case of our Creamery – it’s all about partnering with the best local dairy farmers and letting consumers know where their milk is coming from, that the milk is based on quality not quantity and the cows are pastured eating grass, basking in the sun doing the things that make them really happy. Happy Planet Creamery – it’s old fashioned – it's Dairy as good as it can be!

WHAT CERTIFICATIONS DO HAPPY PLANET PRODUCTS HAVE?

Happy Planet products are quite distinguished and well certified. Our fresh soups, juices and smoothies that are organic are certified by The Certified Organic Associations of BC, the only government-approved body to ensure our products meet and exceed Canadian Organic Standards and those set by the American USDA National Organic Program. Our juices are also HAACP (Hazard Analysis Critical Control Points) certified – a testament to the quality and the safety, security, and cleanliness of how our products are made. Our Creamery milks are all certified organic too. Organic refers to the way agricultural products are grown and processed. Organic foods are produced in an environmentally sustainable and socially responsible manner focusing on soil health, biodiversity, water conservation and animal welfare. Organic also means Non-GMO since the use of GMOs in seeds, animal feed, and in the ingredients of processed products is prohibited in organic production.

WHAT IS CLEAN PROTEIN?

At Happy Planet, clean means no artifical colours, flavours or preservatives. We have used non-GMO pea protein in all our Clean Protein smoothies.

ARE ALL Happy Planet FRESH SOUPS, JUICES AND SMOOTHIES ORGANIC?

All of our products are made from premium, all-natural ingredients with absolutely no preservatives, artificial ingredients, or anything that you can’t pronounce! We offer a great selection of both organic and non-organic fresh soups, juices and smoothies. All our products that are organic carry the BC Organic Checkmark verifying the body that has completed the certification. In the United States it is the USDA organic seal that is your guarantee of authenticity.

Are all Happy Planet Creamery products organic?

Our Creamery milks are all certified organic. Organic refers to the way agricultural products are grown and processed. Organic foods are produced in an environmentally sustainable and socially responsible manner focusing on soil health, biodiversity, water conservation and animal welfare. Organic also means Non-GMO since the use of GMOs in seeds, animal feed, and in the ingredients of processed products is prohibited in organic production.

DOES HAPPY PLANET USE ORGANIC CHICKEN?

Absolutely! Our Thai Chicken and Chicken Pot Pie Soups are made with certified organic, free-ranged, grain-fed chickens raised on local farms in the Kawartha Lakes region in Ontario. This means you can be assured that they are raised free in the sun and fed good wholesome organic grain so they don't come plumped up with hormones and drugs.

WHAT IS HAPPY PLANET CREAMERY'S STANCE ON ANTIBIOTIC USE IN MILK PRODUCTION?

In organic dairy production, natural remedies such as homeopathy, herbals, or other alternative treatments are the first course of action if animals become ill. Antibiotics are permitted only as a last resort treatment, if the animal’s health is jeopardized. If an organic cow is treated with antibiotics, her milk is discarded and is not included in the milk from the herd for a period of 30 days or twice as long as the recommended withdrawal period on the drug’s label, whichever is longer. This lengthy withdrawal period ensures there is absolutely no trace of antibiotics in the milk destined for your table.

ARE HAPPY PLANET AND Creamery PRODUCTS GLUTEN FREE?

All Happy Planet juices and smoothies and all Happy Planet Creamery product are gluten free and produced in gluten free facilities. All our Fresh Soups (300ml Grab & Go, 500/650ml Pouches) are gluten free with the exception of Chicken Pot Pie Soup and Cream of Chicken Soup (500ml pouches). We do not process the gluten free and gluten containing soups on the same day and we do a full cleaning and disinfecting of all equipment used after each production run.

ARE HAPPY PLANET PRODUCTS VEGAN?

Happy Planet offers vegan, vegetarian, and non-vegetarian options - you can find the full ingredient list for all fresh soups, juices, smoothies and lemonades under the Our Products section on our website for more information.

ARE HAPPY PLANET BEVERAGES and Happy Planet Creamery products Pasteurized?

Our beverages listed below are rapidly heated, flash-pasteurized, for a short period of time to a temperature high enough to eliminate any harmful bacteria and brief enough to allow the natural aroma, flavour and nutritional benefits of the juices to be maintained. • 1.75 L Fresh Organic Juices • 1.5L Organic Lemonade • 325mL & 900mL Premium Fresh Juices and Smoothies Our Happy Planet Creamery milk is pasteurized as it is required by Canada’s Law. Pasteurization is the process of heating milk to a temperature high enough to kill any disease causing bacteria that may be present in milk.

Are Happy Planet Creamery products homogenized?

All Happy Planet Creamery milk fluids are homogenized with the exception of our Cream Top milk. Without homogenization, the cream in the milk separates and rises to the top of the bottle.

WHAT ARE NATURAL AND ORGANIC FLAVOURINGS?

Both natural and organic flavourings are essential oils or essences completely derived from non-synthetic materials. They are both free of artificial or synthetic flavoring substances and colours, artificial solvents, artificial preservatives (like benzoates, sorbates and sulfites), synthetic antioxidants (like EDTA, BHA or BHT), hydrogenated oils and mineral oils, flavour enhancers (like monosodium glutamate or hydrolyzed vegetable protein). Certified organic flavourings are derived from certified organic ingredients and are processed according to organic principles.

WHAT IS THE DIFFERENCE BETWEEN FRUIT PUREES AND FRUIT CONCENTRATES?

Fruit purees are similar to fruit juice in that it is extracted from fruit by a mechanical process; however, a puree is different from juice in that it contains fruit pulp and is thicker than juice. Purees have the characteristic color, aroma and flavors of the fruits they come from. Fruit juice concentrates are made by removing water from a fruit or vegetable juice. Making a concentrate also reduces the weight and volume for transportation of ingredients. If a fruit or vegetable juice is reconstituted from a concentrate, the amount of water that can be added to make it equivalent to the fruit juice is regulated by the Canadian Food Inspection Agency.

DOES HAPPY PLANET AND CREAMERY USE BPA FREE PACKAGING?

Yes! All Happy Planet products meet the highest possible quality and safety standards. Our packaging supplier only uses BPA free High and Low Density Polyethylene, which are widely used standards for food and beverage containers. And you’ll be happy to know you can recycle them when you are done - all our packaging is 100% recyclable.

HOW SHOULD I HANDLE HAPPY PLANET PRODUCTS AFTER PURCHASE?

Happy Planet fresh soups, juices and smoothies love to stay chilly. Since our products are fresh and do not contain any preservatives, they need to be kept refrigerated after purchase to maintain the high quality you expect. Treat our products like you would milk or ice cream. If packing for lunch or a picnic, use an insulated bag with a cooler pack to maintain a cool temperature. - 1.75 L Fresh Organic Juices, 1.5L Organic Lemonade – can be kept for 5-7 days if refrigerated after opening - 325mL and 900mLl Premium Fresh Juices and Smoothies – can be kept for 3-5 days if refrigerated after opening - 500 ml & 650 ml Fresh Soups – can be kept for 5-7 days if refrigerated after opening.

CAN HAPPY PLANET FRESH SOUPS BE FROZEN?

Our Fresh Soups are meant to be enjoyed fresh and before their expiry date, though you can freeze them if you wish. We do recommend defrosting them in the fridge in order to keep them chilled and within cold holding temperatures for perishable products (1-4 degrees Celsius).

HOW DO I SUBMIT A DONATION OR SPONSORSHIP REQUEST?

Due to the overwhelming amount of requests we receive (very flattering indeed!) we are focusing our Community Partnership programs – for both in-kind donations and sponsorships – in the areas of: a. Hunger prevention & education and; b. Community gardens initiatives If you have an upcoming event or program that is related to either of those areas, we invite you to email us at happy@happyplanet.com with your event/program details, date, number of participants/guests, etc. We’ll then be able to determine if we have product available to donate. *Note: for donation requests we are able to fill - our warehouse is on Annacis Island (Delta, BC) and pick-up/transportation and refrigeration would need to be arranged.*